Welcome to Consumer Recovery Associates. Founded in 2004, CRA is a debt collection agency committed to helping consumers find a manageable method to pay their outstanding debts. Our skilled representatives are dedicated to providing professional, responsive customer service, treating each individual with courtesy and, above all, respect.

CRA meets and exceeds government standards in debt collection practices. We are nationally licensed, and we abide by moral and legal debt collection practices, including the Fair Debt Collection Practices Act and The Association of Credit and Collection Professionals pledge.

CRA is not only also devoted to exceptional consumer service, but we also give back to the community, supporting causes ranging from the Juvenile Diabetes Research Foundation, LifeNet Health Foundation, Leukemia Foundation, Virginia Beach Little League and The Barry Robinson Foundation.

Have questions? Click here to see answers to frequently asked questions. If you still don’t find the answer you’re looking for, feel free to contact us.

If you’ve had a disappointing experience with one of our representatives, please let us know. We take your feedback seriously and will do everything we can to correct the situation quickly.